Privacy Policy
How basehuma protects your identity, processes text privately, and safeguards your rights.
Zero Permanent Text Storage
Your submitted inputs and transformed outputs are processed ephemerally in volatile memory. We do not use your essays, manuscripts, or prompts to train foundation AI models.
1Information We Collect
When you use basehuma, we collect minimal data required to deliver our service:
Account Information
Name, email address, and authentication IDs managed through Clerk.
Billing Details
Transaction reference numbers processed via Polar and Stripe. We never store credit card numbers.
Service Usage Metrics
Credit consumption tallies, chosen transformation presets, and response latency.
Device & Security Signals
Browser user-agent, operating system, and IP address for fraud and bot prevention.
2How We Use Your Data
- Delivering text humanization and AI score detection accurately
- Processing transactions, renewing subscriptions, and crediting accounts
- Notifying you regarding critical security updates or account activity
- Preventing malicious misuse, automated scrapers, and fraudulent transactions
- Optimizing system response times and model inference speed
3Third-Party Infrastructure Partners
We partner with trusted enterprise providers who adhere to strict data privacy and security benchmarks:
- Authentication: Clerk (SOC 2 Type II certified)
- Payments: Polar & Stripe (PCI-DSS Level 1 compliant)
- Encrypted Database: Neon PostgreSQL with encrypted storage at rest
4Your Privacy Rights & Controls
Regardless of your geographical location, you have the right to:
- Export or request a copy of your stored account data
- Request rectification of inaccurate account details
- Request complete deletion of your account and associated history records
- Opt-out of any non-essential analytical cookies
Privacy Inquiries
Data Protection Officer
Contact our team regarding data requests, GDPR/CCPA queries, or account deletion.